Sunday, February 28, 2010

Lasermax..... fail

Had my first opportunity today to shoot the G-30 with the Lasermax guide rod laser installed.

The company will be called tomorrow, and we'll find out how friendly and efficient their customer service is.

(update) Lasermax has asked that I send the unit in for repair. I'll do so, and we shall see how it shakes out. Hey... mechanical things have problems, and none are immune to it.


Tam said...

From what I've seen, their stuff doesn't break often, and when it does, they stand behind it.

Carteach0 said...


In this case, it doesn't seem to be a matter of broken, but simply just doesn't fit correctly.

Bob at Lasermax had some thoughts, and I'll be shipping the unit back to them in the next few days. I expect I'll have it back and it will be working just fine not long after.

So far.... Mechanical fail, but customer service win. We'll see how it shakes out in the end.